FAQ's...

Where do you get such quantities of quality merchandise?
We are under contract with numerous estate and bankruptcy attorneys to liquidate the furnishings of fine estates and homes. In other words, we acquire very select furniture. We also work closely with dealers, designors, shop owners and people in the trade that recognize Stenella's as the leading supplier of high quality used furniture. Many of our items are brought in from the New York, Philadelphia, Baltimore, and Chicago areas. Our many years in the business have allowed us to make valuable industry contacts, which permit us exclusive access to some rather unique items.

Do you purchase items?
Yes, we are able to purchase directly. We can have item or items picked up from your location. We also take select consignments of clean quality items from our customers looking to liquidate or trade (email us if you have items you wish to sell.) Stenella Antiques has a large customer base of people looking for used Henkel Harris, Kittinger, Kindel and many other top manufactures. If you have nice clean items that you are looking to sell, be sure to contact us for information on outright purchase or consignment terms.

Is shipping expensive?
Not as much as you might think on most items. Considering the great value versus buying new, the savings of state sales tax when shipped out of state, and the time saved by purchasing on-line, it is a great deal. See our shipping page for several shipping options and to get quotes. Because of the high volume with most carriers, our customers receive discounted shipping quotes, versus other online vendors.

How can I pay for my items?
Just about any way you want. Payments can be made via cash, personal check, money order, credit card, or PayPal. Layaway terms can be arranged as well for certain purchases. We do what we can to accommodate your needs.

Do you accommodate dealers and the trade?
Yes. We sell numerous items to furniture dealers, decorators, shop owners and interior designers. Feel free to contact us directly and we will try to locate items that fit your needs.

How can I get my item re-upholstered?
Stenella Antiques offers a full custom upholstery service. We work closely with one of the areas finest custom upholsterers, who not only does fine work, but is timely and offers very competitive rates. Due to the high volume of work that we provide, we are able to offer some of the best rates to our customers. Stenella's will handle all arrangements and ensure your transaction and the work that is completed is done promptly and most importantly correctly. Stenella Antiques wants to make your purchase as easy and enjoyable as possible. Upholstery service is also available for items not purchased from Stenella Antiques. See our upholstery page for more details and pricing.

How can I contact Stenella Antiques?
We are happy to answer your questions regarding our inventory, condition of items, shipping, payment, or anything else. We offer 24 hour customer support via email (which is answered throughout the day), and can be reached by phone at 215-453-8490 (Mon-Fri, normal business hours). Bottom line: we respond promptly to your inquiries with an experienced and helpful staff.

Can items be viewed prior to bidding or purchasing?
You are more than welcome to view any item prior to bidding on ebay or purchasing. See below for directions and hours and feel free to email for more specific details.  Click here for directions and hours.

Why purchase items online from Stenella Antiques versus at local Furniture Store?

1. Ease-  Shop from home and have items delivered directly to your home

2. Selection- view multiple items instead of running around town only to not find what you are looking for. Routinely offered are many discontinued and hard to find items right at your home computer and delivered directly to your home.

3. Value- Our large volume and turn over as well as no high pressure sales people, we are able to keep our prices fair and competitive while still offering great items with outstanding service.

4. Knowledge- Our knowledgeable and helpful staff are able to assist in your home furnishing needs. Our many years of expertise in the furniture business guarantees you are receiving the exceptional service you expect.