Terms and Conditions

Stenella Antiques Terms & Conditions

  1. It is agreed that Stenella Antiques & Interiors is an online furniture retailer, selling goods to consumers and that all items are being sold in as-is condition with no warranties or guarantees either expressed or implied. Stenella Antiques & Interiors makes every effort to accurately describe and photograph any and all items to the best of their ability. It is suggested that buyers make all inquiries and questions prior to committing to an online purchase. All items are available for preview and inspection at our showrooms and all potential buyers are invited to view and inspect prior to making final purchase. Buyers are welcome to hire or have their own third party make inspections of items prior to committing if they do desire.
  2. The buyer, whether acting as principal, agent, officer or director of a company or otherwise, in any capacity whatsoever, and the company they represent, both jointly and severally agrees to indemnify and save harmless Stenella Antiques & Interiors and its officers, directors, employees, agents, attorneys and its consignors, from any and all actions, causes of action, suits, damages, costs, and losses of any nature, including injury and death, arising from the purchase or use of any items.
  3. All items are sold "AS-IS WHERE-IS" without any guarantees or warranty expressed or implied, statutory or otherwise of any nature whatsoever in respect of the lots offered at the auction. Specifically, but without limitation, Stenella Antiques & Interiors makes no representation or warranty that any of the lots conform to any standard in respect of safety, pollution or hazardous material, or fit for any particular purpose. Stenella Antiques & Interiors, sellers, or any member of their staff make no guarantee as to the authenticity of any particular age, year of manufacture, model, make, mileage, hours, condition, or defect of any lot or item being sold. Buyers are encouraged to make their own physical inspection and rely solely on that inspection before bidding. Failure to inspect does not negate that buyers responsibility to perform under the auction terms and conditions.
  4. Purchaser is responsible for all shipping and delivery charges for all items purchased. Stenella Antiques & Interiors and its employees make no recommendations as to any carrier or delivery company. Stenella Antiques & Interiors does have a list of suggested carriers on their website and in the showroom as a courtesy to the buyer. Purchasers are welcome to use any licensed carrier of their choice providing they provide Stenella Antiques & Interiors with a Bill Of Lading (BOL), condition report and are insured and authorized to carry such goods. Any refunds, either cash or credit, shall be for the purchase price only; shipping costs excluded. All shipping is at the expense of the buyer and shall be paid directly to appropriate shipping company. Upon request, Stenella Antiques & Interiors will transport items to The UPS Store in Doylestown PA. Purchaser will pay packing, shipping and insurance for items directly to The UPS Store prior to being shipped.
  5. Stenella Antiques & Interiors and its employees will not be held liable for any damage, loss or delays caused by any shipping carrier or agent.
  6. State and local sales tax will be assessed and collected on all purchases unless legal exemption documentation is provided at the time of sale.
  7. Purchaser shall not be entitled to remove any item from the showroom facility until all purchases are paid in-full including all applicable goods, rendered services, sales or use taxes. Purchaser is responsible for insuring purchases immediately. Stenella Antiques & Interiors shall not be responsible for loss, damage or theft of any purchase.
  8. Stenella Antiques & Interiors shall not be held liable or at fault for any workmanship, improvements or adaptations performed on items. This includes but is not limited to upholstery work, refinishing, lighting, alterations and touch-ups that are done.
  9. In the event of damage or loss, Stenella Antiques & Interiors will provide whatever documentation is necessary to help the buyer receive insurance or reimbursement from shipping company/entity.
  10. Stenella Antiques & Interiors will allow for the return of any purchase (exception see #11) within 14 days of payment for any reason and without prior approval. Purchaser needs to contact Stenella Antiques & Interiors before 14 days and refund of purchased item will be given.
  11. Refund exception- There will be no refunds or credits given for any deposits or monies placed for special orders, items which have already had upholstery work or other alterations started. This includes but is not limited to deposits or purchased special orders of Jansen Furniture Co, Maitland-Smith, Friedman Brothers or other manufactures as these items are non-refundable. There are special exceptions, but prior approval must be granted by Stenella Antiques & Interiors via email or writing stating revised agreement. If purchaser wishes not to take possession of such items, these items can be offered for sale at Stenella Antiques & Interiors on a consignment basis. Contact Stenella Antiques & Interiors for consignment procedure and contract.
  12. Any purchased items that are paid for, but not picked up within 6 months of purchase will be resold and any monies received forfeited (unless prior arrangements have been made). We will gladly store and hold items for up to 45 days at no charge, after that a $45 per month per item charge will be applied. This balance will need to be paid in order for any item to be removed from the premises.
  13. Stenella Antiques has an affiliation with Stenella Interiors but is in no way is affiliated with any other online or brick and mortar retailers.
  14. Stenella Antiques & Interiors is committed to ensuring customer satisfaction with every purchase. Every effort is made to provide a positive online shopping experience and to build lasting relationships with satisfied, repeat customers. Questions are always welcome and may be directed to our experienced staff by phone or email.
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